HOW TO ORDER
1. Email us your order with format: NAME, ORDER, FULL ADDRESS, PHONE NUMBER to firstname.lastname@example.org (please check twice if necessary to avoid any mistake on the ordering / shipping address)
2. Wait for our response within 24 hours containing bank account and other details. Complete your payment strictly max. 2 days from the day you place the order. Note: beware of scams, our ONLY bank account is under the name ‘Sonia Erika’.
3. After you’re done purchasing, remember to re-confirm by SMS (your name, order & bank account name). Your order will be shipped after one day process.
4. If you’re ordering Pre-Order items, please wait for approximately 14 business days and we will inform you once your order is ready :)
TERMS & CONDITIONS
1. We are responsible to refund the money back if the item you ordered is no longer available.
2. Please check your order twice. For any unrecognized / false shipping address under buyer’s error, you will need to wait until the package is sent back to us. We will send it back to you and the shipping expense will be on buyer’s responsibility.
3. If you received wrong items under our errors, please promptly return it to our office (max. 30 days), we will send you the change and all shipping expense is on us. Any returned / broken items 30 days after the package arrived will not be our concerns.
4. If you haven’t complete the payment on ready stock item after 2 days, we will consider it open for other customers / waiting lists.
Frequently Asked Questions
For questions, messages, suggestions or any inquiries please contact us by email to: email@example.com :)